Shipping policy

At Woo Wee, we are committed to getting your favorite products to you as quickly and safely as possible. Below is our shipping policy to ensure you know exactly what to expect when you place an order.

1. Order Processing Time

All orders are processed within 1 to 2 working days (excluding Sundays and public holidays).

 * Once your order is processed, you will receive a notification with your tracking details.

 * Please ensure all shipping information is correct at checkout to avoid processing delays.

2. Delivery Timeline

We deliver to locations all over India. Once your order has been dispatched from our warehouse, the estimated delivery time is:

 * Standard Shipping: 4 to 7 working days.

 * Note: Delivery times may vary slightly based on your specific location or unforeseen circumstances like extreme weather or carrier delays.

3. Shipping Charges

Shipping costs are calculated at checkout based on the weight of your order and your delivery location.

 * We occasionally offer promotional free shipping on orders above a certain value—keep an eye out for these deals!

4. Tracking Your Order

As soon as your package is on its way, we will send you an email or SMS containing a tracking link. You can use this link to monitor your shipment's journey in real-time until it reaches your doorstep.

5. Delivery Attempts

Our courier partners will typically attempt to deliver your package up to three times. If the delivery is unsuccessful after these attempts, the package may be returned to us. In such cases, additional shipping charges may apply for re-dispatch.

6. Damaged or Missing Packages

If your package arrives damaged or does not arrive within the estimated timeframe, please contact our support team immediately. We will work with the courier to resolve the issue as quickly as possible.